Privacy Policy

At Voura, your privacy is our priority. We value the trust you place in us when shopping for our Crystal Hair Erasers and other products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you interact with Voura, we may collect the following types of information:

  • Personal Information: Your name, email address, shipping/billing address, phone number, and payment details when you make a purchase.

  • Account Information: If you create an account, we collect your login details.

  • Browsing Information: IP address, device type, browser type, and browsing activity on our website (via cookies and similar technologies).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, shipping, and customer support.

  • Improve our website, products, and customer experience.

  • Send promotional emails or special offers (only if you have opted in).

  • Protect our store from fraud or misuse.

3. Sharing of Information

We respect your privacy. Voura does not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:

  • Service Providers: With trusted third parties (such as payment processors, shipping carriers, and analytics providers) who help us operate our store.

  • Legal Requirements: If required by law or to protect our rights and safety.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to decline cookies, but some features of the site may not function properly.

5. Data Security

We use secure technologies (such as SSL encryption) to protect your personal data during transmission and storage. While we take every reasonable step to safeguard your information, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails at any time by clicking “unsubscribe.”

  • Request more information about how your data is used.

7. Children’s Privacy

Voura does not knowingly collect personal information from children under the age of 13. If we learn that we have accidentally collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the “Effective Date” at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Voura Support Team
📧 Voura41@gmail.com
🌐 Voura.shop